Health Collections

[PODCAST] Providing a Better Patient Experience in Pharmaceuticals

Doug Noland, Head of Patient Experience at Astellas If you’ve listened to our podcast before, you probably know that I love talking to other thought leaders and experts about patient experience. For today’s podcast, I thought I’d take a fun departure from what we usually do and speak to an expert about patient experience in pharmaceuticals. I spoke with Doug …

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Health Business Group

Show me the coverage! The term ‘Medicare for All’ is being bandied about as the campaign for the Democratic Presidential nomination gets underway. Declared and potential candidates are warming to the idea. It’s easy to see why: After years of trying to defend complex, compromised Obamacare from GOP rhetorical attacks and legislative and administrative undermining, Democrats are going with a …

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Health Business Group

For many years Massachusetts Health Quality Partners (MHQP) has collected and published information on the patient experience of care in Massachusetts. The outputs have been revealing and very helpful for physician groups seeking to improve and for patients trying to identify the best places to receive care. But Medicaid (aka MassHealth) patients have never been included. Considering that Medicaid serves …

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4 Ways You’re Losing Patients Online

losing patients phone

You know you need a website to succeed in healthcare today. While some organizations rely heavily on word-of-mouth and doctor referrals, this won’t last forever. Today’s savvy patients are researching everything from dentists to radiologists to medical device manufacturers before they ever consider a product or service. Your website helps these patients find the right information to guide them to …

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California Leads on Getting to Universal Health Care |

Last week was a big week for health care in California, so here is a rundown of what happened and what it means! On Monday, Gavin Newsom was sworn in as the 40th Governor of California, and quickly announced his first actions on health care. Then on Thursday, Governor Newsom unveiled a state budget that put those actions into motion with first-in-the-nation investments to help …

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Governor Newsom’s First Budget Includes First-In-Nation Steps to Expand Medi-Cal, Lower Premiums for Californians |

Today Governor Gavin Newsom unveiled his first budget, which includes first-in-the-nation investments for major expansions for California’s health care. The 2019-2020 budget proposes to expand Medi-Cal and to help middle-income Californians better afford premiums in Covered California and the individual insurance market. This budget takes first-of-the-nation steps to help Californians access health care and coverage, from removing exclusions in Medi-Cal …

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On Day One, Governor Newsom Takes Key Steps Towards Health Care To All Californians |

Health Consumer Groups Applaud Both Long-Term Vision for Health Care for all Californians, and the Governor’s Specific Steps to Help Californians Access & Afford Coverage This Year On his first day in office, Governor Newsom announces support for major expansions of health coverage and other key health reforms, including first-in-the-nation expansions: increasing affordability assistance post-ACA in the individual market to …

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